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Venue Search - Frequently Asked Questions
 

Why are there several different types of the same thing - i.e. Painting, Oil Painting, Watercolour Painting, etc?

It's done that way to give you more specific choices. The way our database is structured, if you click on 'Painting' you will see a list of ALL painters (not media specific). However, if your passion is for oils only,you can select that, too. We felt it best to give visitors the widest and most detailed selection we could.

Why can I only print out two maps at a time?

This is done simply to keep download sizes from getting too big. Although the vast majority of people accessing this site will be doing so via broadband we have to allow for people who do not. Because the information on our maps is generated 'on-the-fly' - dependant on what media you have selected and how many artists are showing in that area - the map download can vary between 1-3mb. No problem if you have broadband but a considerable wait if you are on a 56k modem.

I have a 56k modem and it still takes a long time - what can I do?

You can try only downloading one map. If you still have probelms, try reducing the number of media you select. Failing that, I think it might be time to go for that braodband connection you've been promising yourself.

I’m having trouble using your maps. I’m looking at them on an Apple Mac running Internet Explorer 5. What’s the problem?

The problem lies with Internet Explorer on the Mac. This is a known issue, so much so that even Microsoft recommend that Mac users change their browser to Safari. Click the link below to see the official Microsoft announcement here

It was something our programmers identified early on and would have meant using non-standards compliant javascript to overcome. This would have caused us more problems with users of other browsers so it's really a case of accommodating the code to the majority of users. You are probably best switching to Safari as both Apple and Microsoft recommend it.

Safari can be downloaded by clicking here